We surely all have heard the trite question, “You know why you should never assume…?” It’s an irritating expression and is often stated by a snarky busybody who enjoys pointing out mistakes. Nonetheless, it’s good to be aware of subtle...
It won’t come as a surprise that attorneys who provide regular feedback – positive and negative – are exponentially more satisfied with their team’s work product. Studies show that it is one of the most direct paths to team longevity,...
Every lawyer bringing someone onto their team wants to get it right. And there’s no doubt it can be frustrating when they hire someone who ends up leaving the team shortly thereafter. But all too often, the same mistakes are made when that job ad is posted again,...
Working with many law firms all over the country, we hear the same struggles over and over when it comes to hiring paralegals. Chiefly, that good help is hard to find. Because we are a paralegal placement service, attorneys often share what brought them to us for...
How to Avoid Death by Metrics at Your Law Firm
Knowing your numbers: it’s a double-edged sword. Every law firm should have metrics or “key performance indicators” that can help you determine if you’re on track to meet monthly, quarterly or yearly goals. But what starts as a helpful exercise can quickly go awry...